KFF ICE WORKS (SARAWAK) SDN. BHD.

Background

  • Established in 1999 in Kuching, Sarawak.
  • Set up branches at Sibu (year 2000), Sri Aman (year 2003) and Bintulu (year 2004)
  • Specializes in the production of tube ice to meet the market demand.

Vision

To become the leader of tube ice manufacturer in our region through continuous effort of team work in the company.

Mission

To be a result oriented company, dedicated to provide quality services and products to our customers.

Products and Services

  • Production of Tube Ice, Flake Ice, Block Ice.
  • Professional customer service team, providing daily delivery service 365 days a year even on Sundays and holidays.
  • Supply to restaurants, hotels, hawker centres, frozen food stores and processing companies.
  • Professional service with reasonable pricing to all our valued customers.
  • 350 tones of tube ice, flake ice and block ice produced everyday
  • Production of hygienic, purified and high quality products.

Facilities

  • 24 hours round the clock operation per day to ensure sufficient supply of products to the market.
  • Production process is fully automated.
  • Finished products packed and transferred into the cold storage by skilled workers.
  • Ensure careful handling of each production and service procedure to provide high quality products and professional services to customers.
  • Implemented Automatic Counting Conveying System at the beginning of 2008.
  • Professional service and maintenance team to ensure the smoothness of operation.
  • Over 50 delivery trucks providing daily delivery service to customers.
  • Product samples are periodically tested by in-house and external laboratories for meeting microbiological, chemical and physical specifications.
  • Stringent monitoring of water quality
  • Routine housekeeping on factory compound to ensure clean and hygienic production condition
  • Continuously seek opportunities and chances to enhance/improve our products and services to better serve all our customers.

AWARDS

  • Certified with the international standard ISO 9001:2000 Quality Management System standard at the end of 2003.
  • In 2009, the company management has taken a step further to improve its quality management system and has been certified to comply with the international standard ISO 9001:2008 Quality Management System.
  • These awards enhance the ability of KFF to achieve consistency in its product quality and at a reduced cost which is then pass on to the customers.
  • In October 2005, KFF is proud to be first tube ice manufacturer in Malaysia to be awarded HACCP, the internationally recognized food safety system
  • Certified with HALAL food certification in February 2007.
  • Continuously maintaining and improving its quality product and services to achieve “TOTAL CUSTOMER SATISFACTION”
  • Strive to provide an efficient, speedy, friendly and sincere service of our Quality, Safe and Hygienic products.